Jewelry repair craftsmanship
Jewelry Repair & Services

Restore.
Renew.
Reimagine.

From a broken chain to a complete redesign, our master jewelers handle every repair with the same care as a new creation. Most repairs are completed in-house by our professional bench jewelers, typically within 1–2 weeks.

Master
Jewelers On-Site
135+
Years in Business
Free
Lifetime Cleaning
No
Appointment Needed
FREE FOR LIFE

Free Lifetime Cleaning

Every piece purchased at Siegel Jewelers is cleaned and inspected for free, for life. No appointment needed — just bring it in.

FREE

Free Prong Inspection

We inspect the prongs on any ring at no charge. Loose prongs are the leading cause of lost stones — we catch them before they fail.

FREE

Free Repair Estimates

We examine your piece and discuss pricing with you before any work begins. No obligation to proceed, no charge for the estimate.

Our Services

10 Repair Services

Click any service to learn more about what's involved.

The Process

How Repair Works

Transparent, straightforward, and designed to protect your piece at every step.

01
01

Drop It Off

Bring your piece to our store at 2845 Lake Eastbrook Blvd SE. No appointment needed for most repairs.

02
02

Free Inspection

We examine your piece under magnification and identify all issues — not just the one you noticed. We document the current condition.

03
03

Upfront Pricing

We discuss pricing with you before any work begins. No surprises, no hidden fees — you approve the work before we touch it.

04
04

Expert Repair

Our master jewelers perform the repair using the appropriate techniques for your piece's metal, age, and design.

05
05

Quality Check

Every repair goes through a final inspection — stone security, finish quality, and function — before it's returned to you.

06
06

Pick Up

We call or text when your piece is ready. Most repairs are completed in-house by our bench jewelers within 1–2 weeks. Rush service available.

⌚Watch Services

Watch Repair
All Makes & Models

From a simple battery replacement to a full movement service, we handle watch repairs for most brands. Battery replacements are typically done while you wait — other services are quoted on drop-off.

⚡
Battery Replacement
Starting at $18 · While you wait
🔗
Band Sizing
Ask in store
💎
Crystal Replacement
Ask in store
⚙️
Full Movement Service
3–10 weeks
Watch repair at Siegel Jewelers
Most Brands Accepted
Quartz & Mechanical
We service both battery-powered quartz movements and traditional mechanical movements, including automatics.
Most Brands Accepted
From everyday fashion watches to fine Swiss timepieces, we handle repairs for the vast majority of watch brands.
Honest Turnaround
Battery replacements are typically done while you wait. Most other repairs take 1–2 weeks. Rush service available for a fee.
No Appointment Needed
Walk in anytime during business hours for a battery replacement, band sizing, or repair estimate.
Jewelry appraisal
Accepted By
All major insurance companies including State Farm, Allstate, Chubb, and Jewelers Mutual.
Appraisals

Protect What
You Love

A jewelry appraisal is the only way to ensure your piece is properly insured. If it's lost, stolen, or damaged, an appraisal is what makes you whole. Our GIA-certified gemologists provide detailed, defensible documentation.

Insurance Appraisals
Replacement value for insurance purposes — the most common type.
Estate Appraisals
Fair market value for estate settlement and equitable distribution.
Charitable Donation
IRS-compliant appraisals for jewelry donated to qualified organizations.
Resale Assessment
Current market value for pieces you're considering selling.
Schedule an Appraisal
Common Questions

Repair FAQ

Walk-Ins Welcome

Bring It In Today

No appointment needed for most repairs. Drop off your piece, get a free estimate, and we'll have it back to you looking its best.

2845 Lake Eastbrook Blvd SE · Grand Rapids, MI
Mon–Fri 10am–5:30pm · Sat 10am–3pm
4.8 · 538+ Google Reviews
See All Reviews
Koli Mitogo

Koli Mitogo

I've been to many jewelry stores over the years, but Siegel Jewelers is in a class of their own. The staff remembered my name on my second visit, helped me find the perfect anniversary gift within my budget, and even gift-wrapped it beautifully. This is what shopping should feel like.

2 weeks ago

Sarah M.

Sarah M.

My fiancé proposed with a ring from Siegel and I couldn't be more in love with it. The diamond is absolutely stunning and the setting is exactly what I'd always dreamed of. The team helped him pick something perfect without me knowing — they really listened to what he described about my style.

1 month ago

James K.

James K.

Brought in a family heirloom ring for repair and restoration. The craftsmanship on the repair was impeccable — you can't tell it was ever damaged. They also cleaned and polished it at no extra charge. The ring looks better than it has in decades.

3 weeks ago

Emily R.

Emily R.

I was completely overwhelmed trying to choose an engagement ring on my own. The team at Siegel spent two hours with me, never rushing, explaining every option. I left with a ring I'm obsessed with and a much better understanding of diamonds. Worth every penny.

2 months ago

Michael T.

Michael T.

Six generations of family ownership shows in every interaction. The knowledge, the care, the attention to detail — it's unlike any other jewelry store I've visited. They treated my $800 purchase with the same respect as someone spending $8,000.

5 months ago

Amanda B.

Amanda B.

The custom design process was incredible. They took my rough sketch and turned it into the most beautiful ring I've ever seen. The CAD preview was spot-on, and the finished piece exceeded my expectations. I get compliments every single day.

3 months ago

Brian W.

Brian W.

I've been a Siegel customer for 15 years. Every purchase has been perfect, every repair flawless, every interaction warm and professional. This is the only jewelry store I'll ever recommend to friends and family in Grand Rapids.

6 weeks ago

Natalie R.

Natalie R.

I brought in my grandmother's ring to be redesigned into something I could wear every day. The custom design team was incredible — they kept the sentimental stones and created something modern and stunning. I cry every time I look at it.

4 months ago

Tom H.

Tom H.

Bought my wife's engagement ring here 20 years ago and just came back for our anniversary. The service is exactly the same — warm, knowledgeable, and never pushy. A true Grand Rapids institution.

7 months ago

Lindsey P.

Lindsey P.

I was nervous about buying jewelry for the first time but the team made me feel so comfortable. They explained everything about the 4 Cs, showed me options in my budget, and never made me feel judged. Left with a gorgeous necklace and a huge smile.

3 weeks ago

Marcus D.

Marcus D.

The Sunshine Guarantee alone sold me — but the experience sealed it. The staff spent over an hour with me, never rushing, helping me find the perfect ring for my proposal. She said yes, and we're both obsessed with the ring.

1 month ago

Carrie S.

Carrie S.

Siegel resized my ring same day and cleaned it for free while I waited. The jeweler even pointed out a prong that was starting to wear and fixed it at no charge. This is what real customer care looks like.

2 months ago

Derek & Jenna F.

Derek & Jenna F.

We designed our wedding bands completely from scratch. The process was so fun — they walked us through every metal, every finish, every engraving option. The final result was beyond what we imagined. Truly one-of-a-kind.

8 months ago

Patricia L.

Patricia L.

I've been shopping at Siegel for 30 years and the quality has never wavered. My daughter just got engaged and of course we went straight to Siegel. Watching her try on rings in the same store where I bought my own was a very special moment.

5 months ago

Ryan O.

Ryan O.

I was completely lost when it came to buying an engagement ring. The team at Siegel walked me through everything with zero pressure. I ended up with a GIA-certified diamond that was better quality and lower price than anything I'd seen online. Couldn't be happier.

6 weeks ago

Koli Mitogo

Koli Mitogo

I've been to many jewelry stores over the years, but Siegel Jewelers is in a class of their own. The staff remembered my name on my second visit, helped me find the perfect anniversary gift within my budget, and even gift-wrapped it beautifully. This is what shopping should feel like.

2 weeks ago

Sarah M.

Sarah M.

My fiancé proposed with a ring from Siegel and I couldn't be more in love with it. The diamond is absolutely stunning and the setting is exactly what I'd always dreamed of. The team helped him pick something perfect without me knowing — they really listened to what he described about my style.

1 month ago

James K.

James K.

Brought in a family heirloom ring for repair and restoration. The craftsmanship on the repair was impeccable — you can't tell it was ever damaged. They also cleaned and polished it at no extra charge. The ring looks better than it has in decades.

3 weeks ago

Emily R.

Emily R.

I was completely overwhelmed trying to choose an engagement ring on my own. The team at Siegel spent two hours with me, never rushing, explaining every option. I left with a ring I'm obsessed with and a much better understanding of diamonds. Worth every penny.

2 months ago

Michael T.

Michael T.

Six generations of family ownership shows in every interaction. The knowledge, the care, the attention to detail — it's unlike any other jewelry store I've visited. They treated my $800 purchase with the same respect as someone spending $8,000.

5 months ago

Amanda B.

Amanda B.

The custom design process was incredible. They took my rough sketch and turned it into the most beautiful ring I've ever seen. The CAD preview was spot-on, and the finished piece exceeded my expectations. I get compliments every single day.

3 months ago

Brian W.

Brian W.

I've been a Siegel customer for 15 years. Every purchase has been perfect, every repair flawless, every interaction warm and professional. This is the only jewelry store I'll ever recommend to friends and family in Grand Rapids.

6 weeks ago

Natalie R.

Natalie R.

I brought in my grandmother's ring to be redesigned into something I could wear every day. The custom design team was incredible — they kept the sentimental stones and created something modern and stunning. I cry every time I look at it.

4 months ago

Tom H.

Tom H.

Bought my wife's engagement ring here 20 years ago and just came back for our anniversary. The service is exactly the same — warm, knowledgeable, and never pushy. A true Grand Rapids institution.

7 months ago

Lindsey P.

Lindsey P.

I was nervous about buying jewelry for the first time but the team made me feel so comfortable. They explained everything about the 4 Cs, showed me options in my budget, and never made me feel judged. Left with a gorgeous necklace and a huge smile.

3 weeks ago

Marcus D.

Marcus D.

The Sunshine Guarantee alone sold me — but the experience sealed it. The staff spent over an hour with me, never rushing, helping me find the perfect ring for my proposal. She said yes, and we're both obsessed with the ring.

1 month ago

Carrie S.

Carrie S.

Siegel resized my ring same day and cleaned it for free while I waited. The jeweler even pointed out a prong that was starting to wear and fixed it at no charge. This is what real customer care looks like.

2 months ago

Derek & Jenna F.

Derek & Jenna F.

We designed our wedding bands completely from scratch. The process was so fun — they walked us through every metal, every finish, every engraving option. The final result was beyond what we imagined. Truly one-of-a-kind.

8 months ago

Patricia L.

Patricia L.

I've been shopping at Siegel for 30 years and the quality has never wavered. My daughter just got engaged and of course we went straight to Siegel. Watching her try on rings in the same store where I bought my own was a very special moment.

5 months ago

Ryan O.

Ryan O.

I was completely lost when it came to buying an engagement ring. The team at Siegel walked me through everything with zero pressure. I ended up with a GIA-certified diamond that was better quality and lower price than anything I'd seen online. Couldn't be happier.

6 weeks ago

Koli Mitogo

Koli Mitogo

I've been to many jewelry stores over the years, but Siegel Jewelers is in a class of their own. The staff remembered my name on my second visit, helped me find the perfect anniversary gift within my budget, and even gift-wrapped it beautifully. This is what shopping should feel like.

2 weeks ago

Sarah M.

Sarah M.

My fiancé proposed with a ring from Siegel and I couldn't be more in love with it. The diamond is absolutely stunning and the setting is exactly what I'd always dreamed of. The team helped him pick something perfect without me knowing — they really listened to what he described about my style.

1 month ago

James K.

James K.

Brought in a family heirloom ring for repair and restoration. The craftsmanship on the repair was impeccable — you can't tell it was ever damaged. They also cleaned and polished it at no extra charge. The ring looks better than it has in decades.

3 weeks ago

Emily R.

Emily R.

I was completely overwhelmed trying to choose an engagement ring on my own. The team at Siegel spent two hours with me, never rushing, explaining every option. I left with a ring I'm obsessed with and a much better understanding of diamonds. Worth every penny.

2 months ago

Michael T.

Michael T.

Six generations of family ownership shows in every interaction. The knowledge, the care, the attention to detail — it's unlike any other jewelry store I've visited. They treated my $800 purchase with the same respect as someone spending $8,000.

5 months ago

Amanda B.

Amanda B.

The custom design process was incredible. They took my rough sketch and turned it into the most beautiful ring I've ever seen. The CAD preview was spot-on, and the finished piece exceeded my expectations. I get compliments every single day.

3 months ago

Brian W.

Brian W.

I've been a Siegel customer for 15 years. Every purchase has been perfect, every repair flawless, every interaction warm and professional. This is the only jewelry store I'll ever recommend to friends and family in Grand Rapids.

6 weeks ago

Natalie R.

Natalie R.

I brought in my grandmother's ring to be redesigned into something I could wear every day. The custom design team was incredible — they kept the sentimental stones and created something modern and stunning. I cry every time I look at it.

4 months ago

Tom H.

Tom H.

Bought my wife's engagement ring here 20 years ago and just came back for our anniversary. The service is exactly the same — warm, knowledgeable, and never pushy. A true Grand Rapids institution.

7 months ago

Lindsey P.

Lindsey P.

I was nervous about buying jewelry for the first time but the team made me feel so comfortable. They explained everything about the 4 Cs, showed me options in my budget, and never made me feel judged. Left with a gorgeous necklace and a huge smile.

3 weeks ago

Marcus D.

Marcus D.

The Sunshine Guarantee alone sold me — but the experience sealed it. The staff spent over an hour with me, never rushing, helping me find the perfect ring for my proposal. She said yes, and we're both obsessed with the ring.

1 month ago

Carrie S.

Carrie S.

Siegel resized my ring same day and cleaned it for free while I waited. The jeweler even pointed out a prong that was starting to wear and fixed it at no charge. This is what real customer care looks like.

2 months ago

Derek & Jenna F.

Derek & Jenna F.

We designed our wedding bands completely from scratch. The process was so fun — they walked us through every metal, every finish, every engraving option. The final result was beyond what we imagined. Truly one-of-a-kind.

8 months ago

Patricia L.

Patricia L.

I've been shopping at Siegel for 30 years and the quality has never wavered. My daughter just got engaged and of course we went straight to Siegel. Watching her try on rings in the same store where I bought my own was a very special moment.

5 months ago

Ryan O.

Ryan O.

I was completely lost when it came to buying an engagement ring. The team at Siegel walked me through everything with zero pressure. I ended up with a GIA-certified diamond that was better quality and lower price than anything I'd seen online. Couldn't be happier.

6 weeks ago