Welcome to Siegel Jewelers. By providing your phone number and opting into our SMS communication services, you agree to the following Terms and Conditions.

1. Use of Our SMS Services
By subscribing to our SMS services, you consent to receive text messages related to:

  • Repair updates

  • Custom order notifications

  • Shopping promotions

  • Customer service support

  • Other store-related communications

Opt out of receiving messages at any time by replying "STOP" to any message you receive. For assistance, reply "HELP" or contact our customer service team at 616-949-7370.

3. Costs and Charges
Message and data rates may apply depending on your mobile carrier plan. Siegel Jewelers is not responsible for any charges incurred by your mobile service provider.

4. Privacy and Data Use
We respect your privacy. Your phone number and related information will be used solely for the purposes described above. We do not sell, trade, or rent your personal information to third parties. For more information, please review our Privacy Policy.

5. Service Availability
We strive to provide reliable SMS services, but delivery may be affected by various factors such as carrier availability, technical issues, or other unforeseen circumstances. We are not liable for delayed or undelivered messages.

6. User Responsibilities
By opting into our SMS services, you confirm that you are the authorized owner of the phone number provided and that you will not use our services for any unlawful or prohibited activities.

7. Modifications to Terms
Siegel Jewelers reserves the right to modify these terms at any time. Changes will be posted on our website and effective immediately upon posting.

8. Contact Information
If you have any questions or concerns regarding our SMS services, please contact us at:

Program Name

Siegel Jewelers Text Messaging Program

Program Description

When you opt in to receive text messages from Siegel Jewelers, you may receive SMS and MMS messages related to your ring design, saved configurations, appointment scheduling, order updates, and related communications from Siegel Jewelers. These messages are sent to help you stay connected with Siegel Jewelers regarding your jewelry inquiry.

Consent & Opt-In

By checking the SMS consent checkbox on the Siegel Jewelers ring builder and providing your phone number, you expressly consent to receive text messages from Siegel Jewelers at the phone number you provided. Consent is not a condition of purchase or use of the ring builder tool. You may use the ring builder without opting in to text messages.

Message Frequency

Message frequency varies depending on your interaction with Siegel Jewelers. Typical messages include appointment confirmations, follow-ups on saved ring designs, and responses to your inquiries. You will not receive more than 3 messages per month unless you initiate additional conversations.

Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details about your messaging plan. Siegel Jewelers is not responsible for any fees charged by your carrier.

Opt-Out

You can opt out of receiving text messages at any time by replying STOP to any message you receive from Siegel Jewelers. After sending STOP, you will receive a one-time confirmation message, and no further messages will be sent unless you opt in again. If you experience any issues opting out, contact us using the information below.

Help

For help or questions about the text messaging program, reply HELP to any message you receive, or contact Siegel Jewelers at:

  • Email: gems@siegeljewelers.com

  • Phone: 616-949-7370

Supported Carriers

Messages are supported on all major US wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

Privacy

Your phone number and personal information will not be shared with third parties for marketing purposes. For full details on how your information is collected, used, and protected, please review Siegel Jewelers's privacy policy at https://www.siegeljewelers.com/privacy.

Conditions

Siegel Jewelers reserves the right to modify or discontinue the text messaging program at any time. In the event of any changes to these terms, an updated version will be made available at this page. Continued participation in the program after changes constitutes acceptance of the revised terms.

Siegel Jewelers
2845 Lake Eastbrook Blvd
616-949-7370
gems@siegeljewelers.com

Thank you for choosing Siegel Jewelers. We look forward to serving you!